Remove all the RAM sticks on your motherboard.To do this simply follow the steps below. If your motherboard has only 4 memory slots To potentially help identify if a single RAM stick is having issues, you can check to see if the system will run without problems with only a single RAM stick at a time.

In some cases, if you've installed all the RAM and you are still having issues, the culprit could be one specific memory stick that is causing a total memory failure.

Align the notch (dotted line) on the RAM stick to the slot and gently push down firmly on both ends of the memory stick until the clip closes up vertically to ensure that it is properly locked in place.

Press the slide clips down to ensure they are in the open position.

(Be careful to pull it out straight and parallel to the slot to avoid damage)įollow the steps below to properly install a RAM stick.

The RAM will be unlocked and can be pulled directly out.

Sometimes during shipping, although rare, some jolt could have unlocked the memory causing it to slip out of place, or it may have loosened it and over time the natural tension of the RAM sticks eventually allowed it to pop out of place.įollow the steps below to properly remove a RAM stick. You might wonder, but this is a new computer or I've never touched the inside of this computer before, how could it be unseated. See below for an example of what proper seating looks like. This means that the RAM sticks are flush against the slot with all contacts connected properly and the two clips for each RAM stick are locked. To learn more about what is covered in your warranty please refer to the following articles:ĬyberPowerPC Ecommerce Limited Warranty Policy Physical Memory Testįirst is to ensure that your memory is seated properly. Tech Tips Video: RAM issues testing and tips If you have at anytime concerns or wariness please contact our technician support.Īll pictures provided may differ to your own system configurations and components. Any improper installation/removal, mishandling, or negligence on your part, will be counted as physical damage and therefore void your warranty.

None of which are certified by the respective part manufacturers. Disclaimer: All guides provided are generalized information for personal troubleshooting.

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